About Injuries Resolution Board
Who We Are
The Injuries Resolution Board is Ireland’s independent State Body which resolves personal injury claims. The organisation was originally established in 2004, as the Personal Injuries Assessment Board (PIAB) to support the fair, prompt, and transparent resolution of personal injuries claims without the need for unnecessary litigation. That commitment continues, and has now been extended and enhanced.
The Personal Injuries Resolution Board Act broadens our remit, and from the 14th December 2023, our name has changed to reflect this, and in particular the introduction of our new mediation services.
We are a self-funded public body and a key pillar in contributing to reform of the insurance sector and the personal injuries environment. We generate millions of euros in savings which would otherwise be spent on processing claims, leading to higher costs for policy-holders.
What We Do
We independently resolve personal injuries claims for compensation in the following categories:
- Motor liability
- Employer liability (workplace accidents)
- Public liability
- Garda Compensation
About Our Mediation Service
Our new mediation service is now available for employer liability claims. We will be rolling out the service for other claims categories later in 2024.
Mediation is a voluntary and confidential process widely acknowledged as an effective way of resolving disputes. The Injuries Resolution Board mediation service will typically be telephone based and parties to the claim will not need to talk directly to each other. The mediator, through a series of separate calls, will listen to all parties to gain a full understanding of the issue(s) and will help the parties to reach a mutually acceptable solution to resolve the claim.
For more information on our mediation service please see here