COVID-19: PIAB update
Information for customers and stakeholders
PIAB has been continuing its work during the current emergency. In responding to this crisis, protecting our staff, and supporting the national response, we have had to adapt how we deliver our service.
We request that where at all possible people deal with us electronically, either by using:
To support people with general queries, we also have a web chat facility available on our contact page, and some limited telephone support.
all Independent Medical Panel appointments previously scheduled were cancelled until the end of May. With the Covid-19 restrictions now being eased, the medical examinations are being rescheduled for the earliest time possible.
There may be some service delays, in particular where correspondence is via post, over the coming weeks.
We ask that all invoice and financial-related queries are directed to email@example.com
We will minimise impacts where possible, and we will return to normal operations as soon as we are in a position to do so. We will provide updates on our website.
For our Notice for Solicitors re Covid-19, please see this link on our website front page.