The claims process explained

If someone has suffered an injury and believes they are entitled to compensation, they can submit a claim to PIAB.  

During the COVID-19 emergency, we request that where at all possible people deal with us electronically, either by using:

Start the process in six clear steps

Step One

Fill out a claim application form online OR complete and send one to us by post or email along with a copy of your medical report and processing fee. 

Fees:  For claim forms submitted by post or email the processing fee is €90For applications using the online form, the fee is €45. 

Paper forms: If you are not using the online form, you can download a claim form (Form A) and a medical form (Form B) in our Forms section.

Someone under 18 years needs to be represented by a 'next friend' who will make the claim on their behalf.

Gaeilge - Conas éileamh a dhéanamh

Step Two

Respondent (the person or organisation who you are claiming against) receives notification of your claim from PIAB.

Step Three

Respondent, usually represented by an insurance company, agrees to the assessment of your claim by PIAB. The majority of respondents agree to this.

Step Four 

PIAB may arrange to have an independent medical examination carried out before making an assessment of your claim

Step Five

PIAB assess the amount of compensation (monetary value of your claim).

Step Six

Claimant and respondent both accept the amount of compensation. Respondent issues settlement cheque.

Download the claim application form

  • If the respondent does not agree to a claim being assessed by PIAB, the claimant is issued with an authorisation to take their claim through the court system should they so wish. Authorisation from PIAB is required.
  • If either of the parties rejects the assessment by PIAB, then the process is that PIAB issues an authorisation which allows the claimant to take their claim through the court system should they so wish.

As part of your claim application you are required to submit a medical report to PIAB. In most instances you need to make your claim within 2 years of the accident. It is recommended you submit your application form, the fee as set out above, and medical report within this time period. If you have further queries please refer to the frequently asked questions below or alternatively contact our Service Centre on Lo-Call 1890 829 121.

Have more queries? See our Frequently Asked Questions