Claims Process FAQs

How do I get a medical report? What type of report is required?

Even if you have attended several different doctors PIAB only require a single medical report to be submitted as part of your application. Any doctor that has treated you in relation to your injuries should be in a position to complete a report on your behalf. Please note your treating doctor does not need to carry out a physical examination for the purposes of submitting a medical report. It is recommended they complete the PIAB medical form based on your medical records in their possession.

What do I need to do if I am having difficulty getting a medical report?

You may submit your claim application form to PIAB in the absence of a medical report. You or your doctor may post it to us at a later stage. If you are experiencing difficulty getting a medical report, we recommend you contact your local GP to establish whether he/she could give assistance and provide us with a note outlining the nature and extent of your injuries. Alternatively you may provide a copy of your hospital admission records for our consideration. It is important to remember in most instances you have 2 years to make your claim. It is recommended you submit a completed application form, medical report and application fee within this time period.

What can I do if I don't currently have a medical report?

You may submit your claim to PIAB in the absence of a medical report. You or your doctor may post the medical report to us at a later stage. It is important to remember in most instances you have 2 years to make your claim. It is recommended you submit a completed application form, medical report and application fee within this time period.

Who pays for my medical report?

The cost of the report to be submitted with your application is a matter between you and your doctor. The reasonable cost of the completion of the report from your medical records will form part of your final award.

Download the claim application form