How to respond to a claim
What Should I Do If A Claim Is Made Against Me?
If someone has made a claim against you through PIAB, you'll receive a "Formal Notice". This is simply a notification to you that someone is claiming against you.
We recommend you notify your insurance company once you receive a Formal Notice. The insurance company will deal directly with PIAB on your behalf.
For more information, please contact us.
For details of claim assessment guidelines please see our section and FAQs on the Injuries Guidelines.
Have more queries? Read our Frequently Asked Questions.