Our new mediation service

Our new mediation service

The Injuries Resolution Board now offers mediation, a quick and effective way of dealing with personal injuries claims.  This is currently available for workplace injuries (employers liability) and will be extended to public liability claims in May 2024.  It is additional to our assessment service. 

Mediation is a voluntary and confidential process. In mediation, those involved can talk about and explore issues of importance to them.

This could include the claim value, extent of injury, liability, negligence, or future treatment requirements, to name a few. Our mediators are experienced at mediation. They are neutral and won’t take sides and have knowledge of the personal injuries’ environment and Personal Injuries Guidelines. Our mediators do not make decisions for the parties but help clarify the issues and facilitate agreement.

For further details of our mediation service click here

Our claim application form provides information on how to opt for mediation in workplace injury claims.

Mediator Portal

If you are a member of the Injuries Resolution Board mediator panel, you can access the portal here: Mediator Portal