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Glossary of Terms

The following is a list of regularly used terms during the claims process.


The amount of damages awarded to a claimant by PIAB once a case has been fully reviewed.


This issues to the claimant so that they can pursue their claim through the Courts system if they so wish. An authorisation is issued if an assessment has been rejected by either party or if the respondent declines to consent to the assessment of the claim by PIAB.

Book of Quantum

The Book of Quantum was a guide to compensation levels for particular injuries.  It has been replaced by the Personal Injuries Guidelines since 2021.

Claim Application Form

The documentation that a claimant is required to complete before a claim can be assessed.


The person claiming for compensation.

Claimant Guide

PIAB's leaflet providing impartial information for someone who has been injured and is considering making a claim for compensation.  It is sent to claimants by insurers and is available on PIAB's website. 

Formal Notice

Correspondence received by a respondent from PIAB when an application for compensation is made against them by a claimant.

General Damages

Damages to cover pain and suffering from injuries sustained by the claimant in an accident.  These are separate from Special Damages, which are defined below.

Independent Medical Examination

A review of a claimant’s injuries or medical condition carried out by an independent medical practitioner. PIAB usually appoints medical practitioners as required.

Loss of Earnings

The amount of money lost by a claimant due to their inability to work because of injuries sustained in an accident.

Medical Report

A form detailing the extent of injuries and treatment, which is submitted to PIAB by a claimant. The treating doctor best placed to describe the nature and extent of injury should complete the report.


Motor Insurers' Bureau of Ireland. The entity that deals with claims from victims of accidents by uninsured and unidentified vehicles.

Order to pay

Where both parties agree a PIAB assessment, this is a document issued by PIAB to the claimant, which has a similar status to a court order.

Personal Injuries Guidelines

Guidelines adopted by the Judicial Council in Ireland, which catalogue the compensation to be awarded by Judges or by PIAB in
respect of varying types of injury.  Any departure from these Guidelines can only be for stated reasons.


Personal Injuries Assessment Board, the independent and impartial State body that resolves personal injuries.

Processing Fee

The amount due to be paid by a claimant and submitted along with a claim application form and medical report before a claim can be assessed. The processing fee is currently 45 euro for a claim via our website/online system or 90 euro for a claim using paper forms or email.


The person or entity against which a personal injury claim is being made.

Special Damages

Damages covering loss of earnings, medical expenses, out of pocket expenses and vehicle damage costs as a result of an accident.

Treating Doctor

A doctor who has treated the claimant in respect of the injuries sustained.